20+ YEARS OF EXPERTISE IN
IMPACT | THEORY OF CHANGE | EVALUATION consultant | facilitator | speaker | trainer
Do you struggle to 'see the wood for the trees'?
Do you want to demonstrate the difference your work makes?
Hi, I'm Shehnaaz
Bringing over 20 years' experience of working with UK charities and funders, I am here to help you to build skills, knowledge and confidence to better assess and share evidence of the outcomes and impact of your work.
I work with leaders, senior managers, frontline staff, volunteers, service users and clients from all sectors to:
- review your current impact practice, strategy and Theory of Change (if you have one) to see how you define the difference your work makes
- identify what's working well and where the gaps are when it comes to monitoring, evaluating and learning from your work
- co-create a Theory of Change, revise your existing strategy, uplift your impact practice
- collect data using simple, effective and creative ways so your have the stories and the stat to evidence your work
- analyse and report your data in a meaningful and engaging way to attract new funders, be accountable and celebrate your success!
The core values that guide my work are:
Collaboration
You are the expert in your work
I bring my impact and evaluation expertise
Together our collective strength will yield brilliant results!
Creativity
You have ideas
I'll suggest approaches that have worked with previous clients
Together we will find solutions that are inspiring
Equity
You have your views
Your stakeholders have their views and lived experiences
I create the safe space for all voices to be heard and listened to
Together we will have an inclusive process to shape the products
Flexibility
You have your way of doing things
I will bring a flexible structure
Together we will deliver on our plans, adapting to changing circumstances when needed
Quality
You have your standards
I have a proven track record using robust tools and techniques
Together we will define and achieve success
What service do you need?
Consultancy | Facilitation | Speaking | Support | Training
Facilitation including workshops & community conversations to create a Theory of Change + Monitoring, Evaluation & Learning (MEL) framework
I am an engaging speaker, creative facilitator and entertaining compere who can come to you for:
- Away Day facilitation with multiple stakeholders
- Facilitating community conversations with roundtable discussions
- Speaking at a conference or webinar
- Running network & learn sessions
- Compering events and symposiums
Training: online or in person
I am a talented trainer, expert capability builder and inclusive space holder with expertise in:
- Theory of Change making with local residents, charities, funders, statutory
- Monitoring, Evaluation and Learning / Impact assessment frameworks: made easy so you know what data to collect, when and how
- Creative and clever ways to collect, analyse and report on outcomes & impact data
- Principles for good impact practice as a funder
All my training includes time to: demystify terminology, think about what your organisation needs and plan so that you get the most out of the day.
Support including one-to-one or group coaching:
Let me be your critical friend, learning partner, evaluation buddy!
Buy a 'bundle' of time to use over 3 to 6 months and I will help you hone your skills, knowledge and confidence to create your own Theory of Change, present your monitoring and evaluation requirements to your board, design ways to collect data that suit your culture and values, and more!
This works well for volunteer teams, staff, senior managers, trustee boards, cross-team and even cross-organisation partnerships.
Consultancy including social research and evaluation:
Allow me to ask key questions, collect useful information, and present evidence that makes a compelling story of how your work has made a difference and what you have learnt along the way.
You want to learn about the difference your work makes especially so you can provide your funder a compelling report. I will carry out independent research for you, drawing on your self evaluation data, collecting primary data to present you with findings from which we can co-create recommendations based on which I will write your report.
If you are a funder and want to know the impact of your funding - I will help you identify your key evaluation questions, devise your overall Theory of Change (plus your programmatic/project Theories of Change) and monitoring framework. This will be the basis from which I will collect data, analyse it and prepare a report for you.
Let's talk!
Building rapport is key to our work together
Tell me what you're looking for
I'll give you some options on how we can work together
Typical enquiries include
- We need a skilled, impartial facilitator to help us hear all the voices in the room, help!
- Our strategy needs renewing, can you run our Away Day with fun elements and serious business?
- Our impact practice is inconsistent and clunky, what can we do?
- Our board of trustees is new to Theory of Change - help us convince them!
- How can we gather data in a way that is fun?
- We want to commission an external evaluation, how do we cost it?
You're invited!
>> The Impact Showcase <<
Wednesday 2nd December 2026
10:30am to 3:30pm
Creative Hub, University of Northampton
An invitation to business owners, founders, charity leaders, entrepreneurs, freelancers, creatives, researchers & academics to share their stories of success #connectandcelebrate
Testimonials
Here's what previous clients say about our work together
CEO: local support centre
Shehnaaz delivered a great workshop on Theory of Change and outcome monitoring for our management team. She is very knowledgeable and skilled in this area and clearly has a passion for this very important subject. She followed the session up with notes and clear actions and I’m looking forward to working with her again.
Impact & Quality Officer: national charity
Shehnaaz completed work on the Theory of Change for us. Shehnaaz demonstrated incredible listening skills really absorbing what we wanted as a charity and our mission. She delivered a tailored and bespoke training to our wider teams in collaboration with the team. The training was successful and Shehnaaz dealt with all personalities with a calm and professional approach. I would recommend working with Shehnaaz, with her brilliant organisational skills the work was completed in a fun, easy environment.
Head of Delivery, national charity
Shehnaaz was described by one of my team as 'the best trainer ever'. She facilitated a one-day course for the team at Pilotlight, on monitoring and evaluation - showcasing different models and approaches. Shehnaaz has so much experience and knowledge to share and imparts her wisdom generously, sharing lots of real life experiences which makes the subject come alive. We all came away from the day knowing more, no matter the starting point. If you are looking to develop your knowledge on this topic, I recommend Shehnaaz very highly.
Retired Director, funder
I have worked with Shehnaaz over many years, whereby she has supported hundreds of our grantees to better understand the purpose of evaluation, the relevance of outcomes to their work and the value of planning this at the start of their projects. She is an excellent trainer who is able to simplify the language of monitoring and evaluation, and provide practical support to groups of all sizes to write their evaluation plans. The feedback from training participants has been overwhelmingly positive. I have no hesitation in recommending Shehnaaz.
Organisations I've worked with
> BBC Children in Need
> Jewish Care
> Legacy of War Foundation
> London Legal Support Trust (LLST)
> Legal Response Initiative (LRI)
> Macmillan
> MyTime Young Carers
> NACCOM
> Ygam
and more!
What is impact?
the intended ultimate benefit, key result of your work often a long term, sustained change for the better
/ˈɪmpækt/ the powerful effect that something has on somebody/something